Invercarse Hotel Dundee, BW Signature Collection

We attended at the Invercarse for a family wedding and ended up booking a last minute room (I’m pretty sure it was the last one available, so we were really lucky). I have two young children, both with dietary intolerances and one with mobility issues requiring a wheelchair. The staff in general were all lovely and helpful, and the duty manager was exceptional. She really went out of her way to be inclusive and was so accommodating of the children’s needs (and mine). Most of the time we didn’t even have to ask for assistance, she was completely on the ball. For example, she spotted that there was nothing they (or I) could eat from the wedding buffet, and she went and made us some food herself. She also personally made the room up at short notice for us, and ensured we had milk in the room which was suitable for dietary requirements. She was also present at breakfast, and again went out of her way to ensure the children got some (tasty) food that suited their dietary needs. The breakfast choices were plentiful and seemed to cover all tastes. Aside from amazing and attentive customer service, the hotel itself is a lovely building and our room (family room) was clean and comfortable, with a lovely big walk-in shower and plenty of room for the three of us. There are also ample parking facilities and if the wedding breakfast and morning breakfast are anything to go by, the restaurant does fantastic food.

The hotel is beautiful as are the surrounding grounds. There was plenty of parking. Booking in was very quick and efficient. The room itself was adequate. The shower was amazing. The staff were lovely, polite and helpful. We had dinner in the hotel and it was delicious. Freshly made and the best chips hubby's had for years. (Good praise indeed.) Breakfast was fine. A queue for the toaster formed as their was one toasting machine out of order. All in all it was fine for an overnight stay which was just what we required.

I upgraded our room from a small double to an executive king and really glad I did. This room was a good size and the bed was large, really good value. The staff were all very friendly and polite, also very helpful when I had a problem trying to connect my tablet. The food was exceptional, good choice on the menu, so much so that we ate there both nights of our stay. The gardens of the hotel are beautiful and the view is so lovely looking out over the Tay. I would highly recommend this hotel.

The Hotel was just perfect for us, all the staff were so friendly and professional, the hotel was very clean and well maintained, the food in the evening and at breakfast was really good, the grounds and location suited us perfectly. We will certainly recommend Invercarse to friends and will certainly return ourselves.

Room was fresh, bed was very comfortable, and tea/ coffee making facilities provided. Shower room was a good size, and shower easily adjustable. EV charging point available, no cost, but only a 3.5kW rating so very slow.